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Support

Get help

Two kinds of support live in two different places. Here's how to find the right one quickly.

Self-help on this site

For general, publicly-documented information about how navigation updates work and how to stay safe, start here:

Search Troubleshooting

Official Honda support

For anything specific to your vehicle, account, or an actual purchase — pricing, eligibility, installing an update, warranty, or a service appointment — go directly to Honda or an authorized dealer:

  • Honda's own official website (type the address in yourself)
  • Your owner's manual, often available as an official PDF
  • An authorized Honda dealer's service department
  • Honda's official customer support phone line
We can't process updates, payments, or account requests — only Honda and its authorized dealers can.
Not Sure Which One You Need?

A quick way to decide

1

Just want to understand something in general?

Use the self-help resources above — guides, troubleshooting, and the scam-awareness page cover most general questions.

2

Need to check or install an actual update?

Go to Honda's own official website or an authorized dealer — we don't process updates here.

3

Something about this site itself?

Use our contact form for feedback, corrections, or questions about HondaNav Help.

4

Think you've been scammed?

See our guide on what to do if you already paid a suspicious site.

Still have a question about this site?

Reach out through our contact form — we're happy to help where we can.

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